Refund and Returns Policy
At Patches Corner, we want you to be satisfied with your purchase. If you are not completely happy with
your order, we offer a straightforward return and exchange policy to ensure a smooth shopping
experience. Please read the following return policy carefully to understand your options and the steps to
take.
Eligibility for Returns
- You may be eligible for a return if you received a defective or incorrect item.
- To be eligible for a return, your item must be unused and in the same condition that you received it
Exclusions
We do not accept returns for the following
- Items damaged by the customer.
- Items returned more than 7 days after delivery.
How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer service team at support@patchescorner.com within 7 days of receiving
- your order. Please provide your order number and a detailed description of the issue.
- Our customer service team will guide you through the return process and provide you with instructions for returning the item.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your
refund.
If approved, your refund will be processed, and a credit will automatically be applied to your
original method of payment within 5 business days.
Exchanges
If you wish to exchange your item for a different size or style, please follow the return instructions above
and specify the replacement item you would like. We will process the exchange upon receiving the
returned item.
Shipping Costs
Return shipping costs are the responsibility of the customer, except in cases where the item is defective
or incorrect. In such cases, we may provide a prepaid shipping label for your return.
Contact Us
If you have any questions or concerns about our return policy or need assistance with a return or
exchange, please contact our customer service team at support@patchescorner.com
